FAQ's

Yes! We offer free shipping on orders over $50 USD. Whether you're buying a few items or stocking up on pet care products, enjoy free delivery when you reach the $50 threshold.

While shipping times may vary depending on your location, we aim to process and ship your order as quickly as possible. Typically, our products are shipped within 7 to 15 days. Rest assured; we strive to ensure your pet products reach you in a timely manner. We appreciate your patience!

Currently, we primarily ship within the United States. However, if you're located outside of the U.S., please feel free to contact us for more information on international shipping options.

We want you to be happy with your purchase! If you’re not satisfied with your product, you may request a return within 30 days of receiving your order. Products must be unused, in their original condition, and packaging. Please note that since we are a dropshipping store, return shipping costs will be the responsibility of the customer, unless the product is defective or damaged.
To initiate a return, please contact our customer service team at support@petsafetycare.com with your order details.
Refunds are processed once the returned item has been received and inspected. The refund will be issued to the original payment method used.

Once your order has shipped, you will receive a tracking number via email. You can use this tracking number to monitor your shipment's progress directly from the courier's website.

We aim to process and ship your order as quickly as possible. If you need to cancel or modify your order, please contact us as soon as possible. If the order hasn’t been processed or shipped yet, we’ll be happy to assist with your request.

If you have any other questions or need further assistance, feel free to reach out to our customer service team. You can contact us by email at support@petsafetycare.com. We’re here to help!